Service Recipient Information - Participant's Rights

Human Supports of Idaho Mental Health Services

THE RIGHT TO RECEIVE HUMANE CARE AND TREATMENT

You have the right to receive humane care and treatment while receiving services at Human Supports of Idaho, Inc.

THE RIGHT NOT TO BE PUT IN ISOLATION

You have the right not to be put in isolation. This means that no one can force you to take a “time out” unless you are harming yourself or another person.

THE RIGHT TO BE FREE FROM MECHANICAL RESTRAINTS, UNLESS NECESSARY FOR THE SAFETY OF THAT PERSON OR FOR THE SAFETY OF OTHERS

No one at Human Supports of Idaho, Inc. will physically restrain you (hold you down or keep you from moving). If you are in danger of harming yourself or others law enforcement assistance will be sought.

THE RIGHT TO BE FREE FROM MENTAL AND PHYSICAL ABUSE, OR RETALIATORY BEHAVIOR

No one at Human Supports of Idaho, Inc. has the right to abuse you physically or mentally. Retaliation for filing a grievance or making a complaint are prohibited.

THE RIGHT TO RECEIVE VISITORS AT ALL REASONABLE TIMES AND TO ASSOCIATE FREELY WITH PERSONS OF YOUR OWN CHOICE

Human Supports of Idaho will not deny you access to visitors at reasonable times. It is ideal, however, that you arrange for visits to take place outside of your regularly scheduled therapy time. Human Supports of Idaho will not restrict your ability to associate freely with persons of your own choice. We recommend that you choose to associate with your friends outside of regular therapy time unless incorporated into your program.

THE RIGHT TO PRACTICE YOUR OWN RELIGION

Human Supports of Idaho will not interfere with your right to practice your religion. Your services will be adjusted around your church activities if needed.

THE RIGHT TO WEAR YOUR OWN CLOTHING AND TO RETAIN AND USE PERSONAL POSSESSIONS

Human Supports of Idaho will not interfere with your choices to wear your own clothing and use your own personal possessions.

THE RIGHT TO BE INFORMED OF YOUR MEDICAL AND HABILITATIVE CONDITION, OF SERVICES AVAILABLE AT THE AGENCY

You have the right to be involved in your treatment plan development.

THE RIGHT TO REASONABLE ACCESS TO ALL RECORDS CONCERNING YOURSELF

You may request access to your records at any time. The request will be granted in a manner as timely as possible and in a way that is consistent with our HIPAA Notice of Privacy Practices.

THE RIGHT TO REFUSE SERVICES

Human Supports of Idaho offers voluntary programs. You will be involved in your treatment plan development. If you have a guardian, they will be involved as well. You should not be receiving services that you do not wish to receive. You have the right to refuse services. This refusal will be documented in your record.

THE RIGHT TO EXERCISE ALL CIVIL RIGHTS, UNLESS LIMITED BY PRIOR COURT ORDER

Human Supports of Idaho will not interfere with your right to exercise all other rights guaranteed to you under the Constitution of the United States, unless limited by a prior court order. Periodically we will offer training about how to exercise those rights. Additionally, Human Supports of Idaho will provide you with assistance if needed to exercise your civil rights.

THE RIGHT TO PRIVACY AND CONFIDENTIALITY

The services that you receive at Human Supports of Idaho are confidential as defined in our HIPPA Notice of Privacy Practices. The staff of Human Supports of Idaho are trained to protect your privacy and confidentiality.

THE RIGHT TO BE TREATED IN A COURTEOUS MANNER

Human Supports of Idaho prides itself on hiring individuals to work for you that will treat you with respect and dignity. You have the right to be treated in a courteous manner by all of our representatives at all times.

THE RIGHT TO RECEIVE A RESPONSE FROM THE AGENCY TO ANY REQUEST MADE WITHIN A REASONABLE TIME FRAME

Human Supports of Idaho will make all reasonable attempts to respond to your requests in a timely manner.

THE RIGHT TO RECEIVE SERVICES WHICH ENHANCE YOUR SOCIAL IMAGE, PERSONAL COMPETENCIES AND WHENEVER POSSIBLE, PROMOTE INCLUSION IN THE COMMUNITY

Our Mission Statement reads, “Our mission is to provide integrated services that support the recovery of people with psychiatric disabilities. We endeavor to create a collaborative environment that fosters hope, stability, and respect among persons served, employees, and our community.”

THE RIGHT TO ALL OTHER RIGHTS ESTABLISHED BY LAW

Human Supports of Idaho will not interfere with your right to exercise all other rights established by law.

THE RIGHT TO BE PROTECTED FROM HARM

Human Supports of Idaho will take steps to ensure that individuals hired do not have a conviction or prior employment history of child or consumer abuse, neglect, mistreatment, or exploitation. All confirmed or suspected incidents of mistreatment, neglect, exploitation or abuse of consumers will be reported to the Department of Health and Welfare and/or the appropriate authorities.

THE RIGHT TO VOICE GRIEVANCES AND TO RECOMMEND CHANGES IN POLICIES AND/OR SERVICES BEING OFFERED

If you feel that any or your rights outlined above, or otherwise, have been violated or you have complaints or suggestions regarding your program, please follow the grievance procedure outlined in the orientation handbook. (Note: If you need assistance following this procedure, you can request the assistance of any Human Supports of Idaho staff or an outside agency at any time.)