Community Based Rehabilitation Specialists and Case Managers
Human Supports of Idaho employs a diverse team of CBR workers who operate with integrity and empathy. We work as much as possible to match recipients with a worker whose strengths compliment the recipient’s goals and personality. Each CBR specialist holds at least a bachelor’s degree from a nationally accredited university or college. In addition, CBR and Case Management workers complete ongoing annual training to ensure that we continue to use the most effective skills training modules to best serve our service recipients. The program clinical supervisor conducts weekly case specific supervision meetings and employees receive regular consultations with our psychiatric providers to ensure quality of service.
Angela Miller, B.S., CPRP
Angela serves as a Community Based Rehabilitation Specialist and Case Manager for Human Supports of Idaho. She received her Bachelor's of Science in Psychology from the University of Phoenix in May, 2012. She earned her Certified Psychiatric Rehabilitation Practitioner Certification in 2014 that has contributed to her growth and expertise in her field. In addition, Angela obtains Continued Education Credits on a regular basis.
Angela's passion is working with individuals to assist them with managing their psychiatric symptoms, teaching them anxiety/stress reducing techniques, enhancing their problem solving, communication, and social skills so they can participate in the community and enrich their lives. In addition, Angela assists individuals with identifying a wide range of community resources that are available to them. She believes that we all have the ability to make positive changes in our lives and continue to grow. Angela looks for opportunities to focus on the accomplishments of individuals to promote positive change and growth towards goals.
Christian Wheelihan, LMSW
Christian serves as a Case Manager and Community Based Rehabilitation Specialist as well as runs the Illness Management and Recovery Skills Group for Human Supports of Idaho in the Boise Office. She received her Bachelors of Science in Social Work from the University of Mary. In 2009, she received her Masters of Social Work from Walla Walla University, with an emphasis in clinical social work.
Christian believes in optimal growth and emphasizes the teachings of Carl Rogers, a psychologist who shares and teaches the conditions for optimal growth. Christian works hard to understand where her clients are coming from and is able to find a way to “walk in their shoes.” She has a great deal of empathy and compassion for others. Christian believes in the importance of being genuine and congruent, while also emphasizing on unconditional positive regard for her clients.
Felecia Anderson, BS
Felecia Anderson, BS has served as a Case Manager and Community Based Rehabilitation Specialist for Human Supports of Idaho since 2015. She received her Degree in Bachelor of Science in Family and Consumer Sciences: Child, Family and Consumer Studies with a minor in Psychology from the University of Idaho in 2011.
Felecia is passionate about helping others through building professional relationships and coaching clients to learn and work through life’s barriers, in order to make progress and work towards goals of achieving an overall healthier lifestyle. Felecia is interested in further pursuing her education in either Social Work or Speech Pathology in the near future.
Luci DeLong, BA
Luci DeLong, BA serves as a Case Manager and Community Based Rehabilitation Specialist for Human Supports of Idaho. In 2012 she graduated with her Bachelor's degree from Oregon State University. Additionally, on a monthly basis, Luci continues her education by taking continuing behavioral health educational classes.
Luci believes that every person deserves the chance to better their life, by their own definition. Luci enjoys assisting people create their own individualized goals and then helping them accomplish those goals. Luci is honest, patient and understanding in her working relationships at Human Supports of Idaho. One of her favorite and useful quotes is one from Zig Ziglar, "In many ways effective communication begins with mutual respect, communication that inspires, and encourages others to do their best."
In her free time, Luci enjoys doing anything that is outdoors and in the sunshine such as camping, hiking and playing sand volleyball.
Pamela Rose, CPS
Pamela Rose, CPS has served as a Certified Peer Specialist for Human Supports of Idaho since 2014. Pamela is a pioneer in providing Peer Support services in Idaho. She is State Certified and received her Peer Specialist Certification from Mountain States Group (Jannus) in 2009.
Pamela began working as a Peer Support Specialist in 2011 when offered a chance from HSI to organize a group of peers to build and operate Idaho's first peer run drop in center in Idaho to offer support and encouragement to persons seeking support in their mental wellness journey.
While continuing to volunteer as the director of the Peer Run Center for Hope, Pamela began working for Mountain States Group in the PATH (Project for Assistance in Transition from Homelessness) where she learned the value of accepting people right where they were in life without holding any expectations. Pamela has been trained as a NAMI support group facilitator and with the help of a co-facilitator began the support group for Nampa after recognizing that people like her had limited support and recovery options in her community. She has since retired from facilitating that group however is proud to say that the group continues holding weekly support groups.
Pamela blends her Peer Support Training and her Intentional Peer Support training with her knowledge and passion for WRAP to support her peers in understanding how they have come to know what they know about the world they live in. She focuses on building mutually challenging relationships that allow us to begin to see the world in terms of possibilities instead of limitations. She has extensive knowledge of Trauma Informed Care and seeks to understand what happened to people to bring them to where they are today. She looks for what is right with people and situations instead of what is wrong.
Pamela strives to live life by Brene Brown’s definition of integrity, "Integrity is when you choose courage over comfort. You choose what is right over what is fun, fast, or easy. And you choose to practice your values rather than simply professing them". She believes in owning her own mistakes and in the power of apologies. She knows the importance of showing up and the value of trust. Pamela's favorite word is HOPE because with HOPE anyone can recover a life of choice instead of “settling for” a life of circumstance. With HOPE there are no limits to how far a person’s recovery will grow.
Robin Brown-Miller, LSW
Robin has served as a Case Manager and Community Based Rehabilitation Specialist for Human Supports of Idaho for over three years. She earned her Bachelors in Social Work from the University of Montana in 1992. Robin has over fifteen years of experience working in the social work field and has spent the last 10 years working as a Case Manager and Psychosocial Rehabilitation Specialist.
She believes we do not have to define ourselves today by our past choices and behaviors. Robin is passionate about working with adults to support and validate them through their own process. She believes we are all capable of positive change.
Robin has found her dream job and is excited to go to work every day. She absolutely loves assisting others to make important changes to increase their quality of life and create a sense of purpose.
Steve Harding, BS
Steve Harding, BS serves as a Case Manager and Community Based Rehabilitation Specialist for Human Supports of Idaho in the Boise Office. He received his Bachelors of Science in Criminal Justice from Boise State University in 1996, with an emphasis in Corrections/Counseling and a minor in Psychology.
Steve has lived in the Boise area for over 30 years and is passionate about making a difference in the community by assisting mental health clients with their individual needs. Steve provides friendship, care, encouragement and positive outlook that assist his clients in accomplishing their goals. He believes that through encouragement and compassion that clients are more able to make positive changes in their lives. Steve and his wife have also started a company to provide housing to the mental health community.
Tammy Law, BS, CPS
Tammy Law, BS, CPS has served as a Certified Peer Support Specialist for Human Supports of Idaho since 2014. She received her Bachelor of Psychology and Criminal Justice from Boise State University in 2014 and her Peer Support Certification in 2013 from Jannus. Tammy currently holds two endorsements on her Peer Support certification: Criminal Justice and Co-Occurring disorders.
Tammy’s specialty is helping clients educate and recognize their mental health symptoms, reduce their social anxiety, and gaining strength within themselves to become more involved within the community. Tammy has 3 years of experience in the peer support community and plans to further her education by pursuing a Master of Social Work degree.
Tracie Bolen, LSW
Tracie Ann Bolen, LSW has served as a Case Manager and Community Based Rehabilitation Specialist for Human Supports of Idaho since August, 2015. She received her Bachelors of Social Science and Social Work from Boise State University. Tracie is currently engaged in receiving her Master Degree in Social Work through Boise State University's Advanced Program, which she will complete in May of 2017.
Tracie strives to meet her clients where they are, while encouraging them to build social skills, supporting them as they discover coping skills, and working alongside her clients to explore and establish community supports and resources to meet each individual's varied needs.