Case Manager-Substance Use Disorder (SUD)

206 East Elm Street, Caldwell, ID 83605 OR 4477 W Emerald, Boise, ID

Full-time

Overview

As a Substance Use Disorder (SUD) Case Manager, you’ll help individuals navigate care and connect with services that support their recovery goals. You’ll coordinate with clients, families, healthcare teams, and community resources across care settings. Your impact: Clear care coordination and discharge planning help clients and families understand next steps and access appropriate support.

Responsibilities

  • Assessment & Planning: Conduct comprehensive strengths and needs assessments to develop individualized, client-centered case management service plans.

  • Coordination & Advocacy: Link clients to SUD treatment, mental health services, medical care, housing, transportation, and employment resources, coordinate with legal systems to ensure all requirements are met.

  • Monitoring: Maintain regular contact with clients to monitor progress, evaluate the effectiveness of external services, and adjust service plans as needed.

  • Compliance: Document all client interactions, assessments, and service plans accurately and timely.

  • Crisis Support: Identify potential crisis situations and connect clients to immediate intervention resources.

Qualifications & Requirements

  • Bachelor’s degree in a human services field (e.g., Social Work, Psychology, Counseling, Sociology, Criminal Justice)

  • Valid driver’s license, reliable transportation, and proof of insurance (for community-based travel).

  • Background Check: Ability to pass a mandatory Idaho Department of Health and Welfare criminal history and background check.

Skills:

  • Strong understanding of the American Society of Addiction Medicine (ASAM) criteria and the stages of change.

  • Proficiency with Electronic Health Records (EHR) and a sharp eye for documentation detail.

  • High level of empathy, cultural competence, and strong boundary-setting skills.

What We Offer

  • Competitive salary based on experience: $23-$25 per billable hour.

  • Comprehensive benefits package including medical, dental, and vision insurance.

  • Generous Paid Time Off (PTO) and 7 paid holidays.

  • Retirement plan with 3% employer match.

  • Mileage Reimbursement.

  • Clinical supervision hours and professional development opportunities.

  • A supportive, team-oriented work environment dedicated to making a difference.

Benefits:

  • Dental insurance

  • Health insurance

  • Mileage reimbursement

  • Paid time off

  • Retirement plan

  • Vision insurance

Work Location: In person

Email Resume to mwilson@humansupports.com